Brands aspiring to be leaders in their product categories would do well to employ storytelling to portray how they help customers lead fuller, happier, more productive lives.
Valentine's Day is near. Thoughts and tokens of love are everywhere.
Indeed, Valentine's Day is one of the most opportune times for brand storytelling.
This commercial is a wonderful example of how brands can position themselves as playing important roles in the contemporary context of everyday life in America. Here, the brand is acting as far more than a store where you can buy a seasonal item. The brand becomes your partner helping you achieve things that really matter to you.
The commercial is well conceived and produced. It is full of nuanced detail, a true example of a "rich media" experience with layers of meaning giving rise to strong emotional responses.
Without a doubt, Kmart has won the 2015 Valentine's Day Advertising Sweepstakes and taught every retail brand a powerful lesson about how to communicate as a leader.
Copyright © 2015 by John Eighmey. All Rights Reserved.